1.Do I have to pay the full car hire price if I wish to
confirm the booking?
For car hire bookings, we require a booking fee, which
is a percentage of the total car hire cost. The balance is to be paid in Euro or
Romanian Lei to the Rent a Car company, when you pick up your vehicle.
Please note that deposits for car hire bookings are non-refundable (in case you
want to cancel the booking).
2.Will
I be able to extend my car rental period or I could return it earlier?
The romaniantravelling car rental rate is only
guaranteed for the length of your trip as defined by the dates you book on the
site. If you wish to extend your car rental, please discuss this directly with
the car rental company. (The rate for additional days may be significantly
higher than the romaniantravelling rate.) If you need to return your rental car
early, you will not receive any refund for unused portions of your car rental
reservation. Your rate is based on the pick-up and drop-off dates you provide
when you book a reservation. All bookings made on Hotwire are final and cannot
be refunded, changed, exchanged or transferred.
3.Can
I make changes to my reservation?
After you send your details about the reservation and
you proceed to payment, you can't make any changes to it.
4.What if I miss my flight or is delayed
and that affects my ability to pick up a car?
Our partners will hold your rental car for up to 24
hours. If your pick-up date is delayed because of flight problems, you will not
be reimbursed for any unused portions of your reservation. All bookings made
through romaniantravelling are final and cannot be cancelled, refunded, changed,
exchanged or transferred.
5.Can
I change my pick-off or drop off time?
No, but you can pick up your car later than the
scheduled time. Our partners will hold your rental car for up to 24 hours. If
you return your car early, you will not be reimbursed for any unused portion of
your reservation. If you return your car more than one hour late, you may be
charged for extra rental days. Because your romaniantravelling hot rate is only
guaranteed for the rental period you booked on the site, any additional days may
be charged at a higher rate.
All bookings made on romaniantravelling are final and cannot be refunded,
changed, exchanged or transferred.
6.Can
I change the car type after making the reservation?
7.Do
I have to pay the full car hire price if I wish to confirm the booking?
As you have already seen, you have two possibilities
for paying booking fee and full amount.
8.What
should I do in case of an accident?
First, make sure that everyone involved is okay. If
someone is injured, immediately dial 112 for help. Second, contact the local
authority in order to fill out the necessary accident report. Third, call the
rental location to inform them of the accident.
9.What
do I do if my vehicle is not functioning properly?
First, call the location from which the vehicle was
rented. Phone numbers can be found on the locations web page. The staff at the
rental location will be able to instruct you as to what to do.
10.Can I change the car type I booked?
No. All bookings made on romaniantravelling are final
and cannot be cancelled, refunded, changed, exchanged or transferred. Change
fees are not an option. If our travel partners can be absolutely confident that
the products they sell through romaniantravelling will be used in the exact way
they were sold, they can offer deeply discounted rental cars. These restrictions
enable the car rental companies to better manage their unsold rental cars. It is
a big reason why we can offer you great travel deals.
11.How do I take care of any special
service requests (e.g., ski racks, hand controls)?
Once you have booked your car rental reservation and
learn the identity of the car rental company, you may contact the company
directly regarding any special requirements you may have. To reserve any special
equipment -- such as child safety seats, cell phones, ski racks, hand controls,
etc. -- please call the car rental company before the pick-up date to check on
availability and specific offerings.
Special needs are not included in the romaniantravelling price and may be
subject to additional charges. Our car rental partners are willing to help
whenever possible, but the ability to accommodate special requests may be
subject to availability. If you have any special needs that are crucial, we
recommend calling one of our car rental partners directly rather than booking
through romaniantravelling.