Is it possible to pay with a credit card that is in a name other than the
traveler?
It is possible, but we will require written or faxed
authorization from the
card holder, including a photocopy of both sides of the card itself, before any
documentation can be released.
If the prices change before I book, will I be charged accordingly?
We will give you a price quote at the time of booking
and once you have accepted this and a booking has been made and confirmed, we
will hold that price.
If you are constrained to increase the holiday price before the agreed date
of departure, am I entitled to have my money refunded?
In this situation you have the following options: to take a substitute
holiday of equivalent quality if we are able to offer you this substitute, to
take a substitute holiday of lower quality if we are able to offer you one and
we will return the difference of price or you will have all your money refunded.
How do I know my transaction is secure?
As you can see from our home page, our website
implements the Verified by Visa and MasterCard SecureCode programs, the result
of 7 years of e-commerce experience. Also it is know that
romanian secure software are top in the word.
What will you do with my personal information?
Your personal information will be used in the purpose
you send it us for. We are assuring you that your information is keep very safe
in our database.
How do I know you got my booking?
You will receive an e-mail with the confirmation about
your booking.
What are the ways of paying?
As you already saw, our system provides you two
possibilities for paying, full amount and booking fee.
